Business Process Improvement (BPI) is often accomplished without the purchase and implementation
of Business Process management (BPM) software solutions. In other circumstances, Business Process analysis (BPA) and a sound
Business Case indicate that change is desirable or necessary. Design and documentation of the need for change and then the
selection of the best technology to optimize business process execution is the objective of the Process Design Phase of BPM.
Composite Applications
BPM consists of several key elements: workflows, rules management,
document management/content collaboration, and Business Activity Monitoring (BAM). The aggregation of these key elements,
coupled with portal technology, data and information management, and Services-oriented Architecture (SOA) approaches, provide
a comprehensive technology configuration to support business goals and objectives.
Comprehensive Documentation
GEC consultants utilize the comprehensive information gathered during the BPA Phase or presented by clients who have
prepared their own documentation packages to formalize and confirm business requirements for first-time automation of manual
processes, modification of existing processes that use information technology in some form, and complete re-engineering of
administrative, operational, and project support processes that will utilize proven and leading edge technology platforms.
The Process Design Phase addresses the following technology platform components:
Workflow- software tools to automate processes for person to person,
person to system, and system to system interfaces
Portal - central conduits or gateways for communications, access,
transfer, and processing of information, data, and applications among internal and external entities
Rules- formal
requirements for decision criteria, business logic, performance requirements, behavior, document/content routing, and prioritization
of transactions and communications
BAM- structured collection, analysis, dissemination, and presentation of defined key performance
information to stakeholders and the user community in the form of 'Dashboards", "Scorecards", and "Forecasts."
Document Management
- critical documents (artifacts) that are created, stored, retrieved, changed, shared, and distributed as part of process
execution utilizing indexing, searching, version control, and publishing disciplines.
SOA - connectivity and communications among
disparate and diverse technology components and platforms.
Disciplined Development Methodology
Process Design should be guided by traditional, proven systems development methodologies.
GEC consultants employ disciplined work steps to: confirm functional and business requirements; define process, organization,
and technology architectures; and conform to quality control and documentation standards.

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